Why can't I deactivate one of our Stripe accounts?

ClassroomParent won't let you deactivate a Stripe account while anything is still explicitly assigned to it — the dues/donations/subscriptions settings, a specific product, a campaign, or a permission slip. This is to make sure future purchases never get silently routed to an account that's no longer usable.

When you try to deactivate an account that's still in use, the error message lists exactly what's still assigned to it, so you know what to fix. To free it up: change any dues/donations/subscriptions settings pointing at it, and archive, end, or duplicate the specific products, campaigns, or permission slips that are using it (see the related help topics for each one).