How do I activate, deactivate, or change the default one of our connected Stripe accounts?
From Admin/Settings, once your school has connected more than one Stripe account, you'll see a table listing each one with its name, email, status, and whether it's the default. Each row has the actions you need:
- Connect Another Stripe Account — starts the same connection process you used for your first account, adding a new one to the list.
- Make Default — marks that account as the school's default. Anything left on "Use Default Account" (for dues, donations, subscriptions, a product, a campaign, or a permission slip) will immediately start using this account for any future payment. It doesn't move or re-route money already collected.
- Deactivate / Activate — turns an account off or back on. A deactivated account is hidden from the dropdowns used to assign a specific account to something, so it can no longer be newly assigned — but see the next question for when ClassroomParent won't let you deactivate one at all.
You always need at least one active account, and the current default can't be deactivated — make a different account the default first if you need to deactivate the one that currently holds that role.