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How do I create a new group?
To create a new group, go to the Groups Tab. Below the list of existing groups, you will see the ...
A parent is duplicated in the database. How can I remove the duplicate?
Typically, a parent can be duplicated when they have multiple students/children, and their inform...
Is there a way to email everyone in the school without having to go through each classroom?
Yes. Depending on what rights a user has, they can send a message to an entire grade, or the enti...
When printing the Students with Missing Parent Information forms, the fields for the second parent are ending up on a second page, instead of all printing on a single page. How can I get the report to print with one page per student?
Most often, the reason the Students with Missing Parent Information forms don’t print properly is...
I would like to create a group but don't want everyone to know who is in the group, and see our messages.
You can do this by making the group Private. Private groups are only visible to the group owner a...
When I click to edit my child's information, I am only allowed to edit his name and date of birth. How can I edit his address?
Student/Child addresses are inherited from their parents address. The student does not have their...
How does the neighbors function work? I see a list of people, but the people on my street are not in the list.
The neighbors function works by geocoding all the addresses, and the address of the school. You c...
In the directory listing, some parents appear with their own address information, while others do not. Why is this?
Students in ClassroomParent do not have addresses of their own. They inherit addresses from their...
How should I use the Student_Parent import file template to build a list of students and parents to import?
Keep the first row with the field names, as the import needs this to identify which columns are i...
How do I remove a student and their family from the school?
It is not uncommon for students to transfer out of a school during the school year. In ClassroomP...